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Terms of use and sale

Last updated: 20 October 2026

This English version is a courtesy translation. In case of discrepancy, the Spanish version prevails.

Who provides the service and what these terms cover

TARJE2ME is a service provided by INDOLE DATA TECHNOLOGY S.L.L., NIF B39887120, Paseo del Niño 3, 39300 Torrelavega (Cantabria), Spain. These terms govern (A) use of the platform, (B) purchases from the NFC product shop and (C) contracts with organisations. By creating an account, subscribing to a plan or placing an order, you accept them.

A. Use of the platform

Account

To activate a public card you must verify your email address: this ensures each card belongs to a real person using their own name. There is no password: you sign in with a one-time code we email to you. You are responsible for protecting access to your email and for anything done with your account.

Your content

What you publish on your card (details, photo, logo, texts, files) is yours, and you warrant that you have the right to use it. You grant us only the permission needed to host it and display it to whoever opens your card. Impersonating other people or organisations, publishing unlawful content or using the platform for unsolicited communications is not allowed.

Third-party data

The contacts you receive are other people’s data: you are responsible for using them in accordance with data protection law. We process them on your behalf (see the privacy policy).

Plans

The Basic plan is free. The Pro plan and the organisation plans are paid in advance, monthly or yearly, with no lock-in: you can cancel whenever you like and the plan stays active until the end of the paid period. If you move down to Basic, you keep your main card and your contacts are kept; you can export them, and on the Basic plan you won’t be able to add more than 20.

Availability and changes

We work to keep the service always available, but there may be interruptions for maintenance or reasons beyond our control. We may improve or change features; if a change in price or terms affects you, we will notify you at least 30 days in advance and you may cancel before it applies.

Closing your account

You can delete your account at any time. We may suspend accounts that breach these terms, with prior notice except in serious cases.

B. Shop terms of sale

Prices and orders

Shop prices are shown in euros; each product page and the order summary state whether VAT is included and the shipping cost before you pay. The contract is concluded when you confirm the order and receive our confirmation email.

Personalised products

Cards with your design or artwork are produced after you approve a proof. Check the proof carefully: what you approve is what gets printed. Printed colours may differ slightly from the screen.

Lead times and delivery

Each product page states the estimated lead time. If we are more than 30 days late against what was stated, you may cancel the order and we will refund what you paid.

Right of withdrawal

If you are a consumer, you may withdraw from the purchase within 14 calendar days of receiving the product, without giving any reason, by writing to oscar@indole.es. We will refund the amount, including standard shipping, within 14 days of being notified; we may wait until we receive the product back. Return costs are borne by you.

Exception: under Article 103(c) of the Spanish consolidated Consumer Protection Act, there is no right of withdrawal for products made to your specifications or clearly personalised (for example, NFC cards with your design, name or logo). Standard-design products can be withdrawn from.

Guarantee

Products carry the three-year statutory guarantee of conformity. If a product arrives faulty or the NFC chip does not work, we will replace it free of charge.

C. Terms for organisations

These terms apply to companies, public bodies and other entities subscribing to the Team, Business or Public sector plans. Consumer protection rules do not apply to them.

  • Free trial: the Team and Business plans can be tried for 30 days with no credit card. At the end, the account becomes paid only if the organisation confirms it; otherwise it is paused and its data is kept for 60 days before deletion.
  • Billing: by active users (people with an active card), monthly or yearly. For public bodies, we issue the e-invoice through FACe with their DIR3 codes.
  • No lock-in on monthly plans. Annual plans and public-sector licences are governed by their contracted term or by the relevant public contract, which prevails over these terms.
  • Personal data: the organisation is the controller of its staff’s data and the contacts it captures; INDOLE DATA TECHNOLOGY S.L.L. acts as processor. The parties sign the data processing agreement.
  • Liability: except in cases of wilful misconduct or gross negligence, INDOLE DATA TECHNOLOGY S.L.L.’s liability to the organisation is limited to the amount paid in the twelve months before the event giving rise to it.
  • End of contract: the organisation can export its data at any time; when the contract ends, we return or delete it as instructed.

Governing law and disputes

These terms are governed by Spanish law. If you are a consumer, you may go to the courts of your place of residence and use the EU online dispute resolution platform (ec.europa.eu/consumers/odr). In all other cases, the parties submit to the courts of Torrelavega (Cantabria, Spain).